Terms & Conditions

Introduction

Welcome to TLN Mart. These Terms and Conditions govern your use of our website tlnmart.com and the purchase of products from our online store.

By accessing this website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

Use of the Website

By using this website, you confirm that:

• You are at least 18 years of age or have the consent of a parent or legal guardian.

• All information you provide when placing an order is accurate and complete.

• You will use this website only for lawful purposes.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe a user has violated these terms.

Products and Availability

TLN Mart sells baby formula and related nutritional products sourced from reputable suppliers.

While we make every effort to ensure that product descriptions, images, and information are accurate, we do not guarantee that all information on the website is completely error-free or up to date.

Product availability may change without notice. We reserve the right to limit quantities or discontinue products at any time.

Pricing

All prices listed on the website are in Australian Dollars (AUD) unless otherwise stated.

Prices may change at any time without prior notice. However, once an order has been confirmed and payment has been received, the price paid at checkout will be honoured.

In the event of a pricing error, we reserve the right to cancel or adjust an order before dispatch.

Orders

When you place an order through our website, you will receive an order confirmation email acknowledging receipt of your order.

This confirmation does not signify acceptance of the order. Orders are considered accepted once they have been processed and dispatched.

We reserve the right to cancel or refuse any order if:

• Payment cannot be verified

• A product is unavailable

• There is suspected fraudulent activity

• There is an error in pricing or product information

If an order is cancelled after payment has been made, a full refund will be issued.

Payment

We accept approved payment methods displayed at checkout.

All payments must be completed before orders are processed and dispatched.

By submitting payment details, you confirm that you are authorised to use the chosen payment method.

Shipping and Delivery

Orders are shipped using reputable courier services such as Australia Post.

Estimated delivery timeframes are provided as a guide only and may vary depending on location, courier operations, and other factors outside our control.

For full shipping details, please refer to our Shipping & Returns Policy.

Returns and Refunds

Due to the nature of our products, including baby formula and nutritional items, we do not accept returns for change of mind.

If a product arrives damaged, defective, or incorrect, customers must contact us within 48 hours of delivery so we can review the issue and provide an appropriate resolution.

Further details are outlined in our Shipping & Returns Policy.

Product Safety and Responsibility

Customers are responsible for ensuring that products are used and stored according to the instructions provided by the manufacturer.

TLN Mart is not responsible for misuse of products or failure to follow recommended preparation or storage guidelines.

If you have any concerns regarding infant nutrition or feeding, you should seek advice from a qualified healthcare professional.

Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of TLN Mart unless otherwise stated.

This content may not be reproduced, distributed, or used without prior written permission.

Limitation of Liability

To the maximum extent permitted by law, TLN Mart shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products from our store.

Nothing in these Terms and Conditions excludes rights that cannot be excluded under Australian Consumer Law.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Changes will take effect immediately upon being posted on this website.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us through the contact information provided on our website.